Deleting your account
Two ways. Both end with everything gone except the receipts the law makes us keep.
In the app
Open WEARIT, go to You → Delete my account, and confirm. It happens straight away. If an order is still in the air, finish it first — we cannot delete an account mid-delivery, because a rider is holding your clothes.
By email
Write to theitgroupapps@gmail.com from the address on your account. We will delete it within 30 days and write back when it is done.
What is deleted
- Your name and email.
- Your addresses and any note about where to leave things.
- Your saved card, at Stripe as well as here.
- Any position we held for you.
- For riders: your documents, and your photo.
What we have to keep
Orders and payments, for six years, because tax law says so. After a deletion those records no longer have your name on them — they keep the amounts, the dates and the shop, and nothing that says who you were.